Managed IT Services

How much do you rely on IT? Our mission is to protect your productivity and reduce downtime through a proactive maintenance approach. We are not just your average ‘IT Guy’; we become your IT team that is dedicated to keeping your data safe and business running, 24/7! We provide unlimited local phone assistance and remote & onsite Support.

Our Advanced Offerings

Simply put, we developed solutions to help organizations stay ahead of Information Technology issues. We achieved this through the implementation of a proactive Managed IT solution strategy that greatly alleviates critical system reliance that will reduce the risk of large unexpected costs that, often, are associated with the lack of system maintenance.

Our solutions integrate with existing and new hardware with ease thus enabling your organization to take full advantage of the immediate benefits resulting from improved productivity. Most importantly, we provide local in-house support to ensure we can attend to your IT needs in both a personable and timely fashion.

In real-time, we monitor your network and devices 24/7 for potential issues that may compromise network integrity and or generate future failure; on detection of such issues we will take appropriate action and advise you of the issue.

Networks

Internet Connection

Hosting

L3 Managed Network

Switching Routing

Firewalls

Cabling

VOIP

Server

Windows Server

Active Directory

Group Policies

Domain Controller

DHCP

Computer & Devices

Desktops

Laptops

Mac/iOS

Android

Yealink Phones

Inclusions

Workstation

  • 24/7 monitoring of the device.
  • Proactive intervention for any detected issue.
  • Windows Patch management.
  • Mainstream Application Patch management.
  • Unlimited Phone, Remote and Onsite Support.

Printers

  • 24/7 monitoring of the devices.
  • Proactive intervention for any detected issue.
  • Unlimited Phone, Remote and Onsite Support. 24

Hosted Email

  • Basic Email service

Apple Mobile Devices

  • 24/7 monitoring of the devices.
  • Proactive intervention for any detected issue.
  • Unlimited Phone, Remote and Onsite Support. 24

DNS Hosting

  • Web domain registration and management.

Third Party services management

  • Configuration and Management of device.
  • Unlimited Remote and Onsite Support.

Servers

  • 24/7 monitoring of the device.
  • Proactive intervention for any detected issue.
  • Windows Patch management.
  • Mainstream Application Patch management.
  • Data Backup Management.
  • Unlimited Remote and Onsite Support.

Network Devices [Router, Firewall, Switch, Wireless access point]

  • 24/7 monitoring of the devices.
  • Proactive intervention for any detected issue.
  • Unlimited Phone, Remote and Onsite Support. 24

Managed Email

  • Office 365 Exchange management

Backup Solution

  • 24/7 monitoring of the devices.
  • Proactive intervention for any detected issue.
  • Unlimited Phone, Remote and Onsite Support. 24
  • 200GB of offsite data backup in a secure Australian data center.

Web, Email & DNS

  • Web domain registration and management.
  • Website hosting
  • Basic Email service

Why you should use Red Centre Technology Partners?

Red Centre Technology Partners has been providing IT solutions in the Alice since 1999. Being locally based, you will always deal with a direct employee of a company that understands your organization and it’s needed.

Contact us on 08 8952 7400 to arrange your free onsite consultation.