Over the past century, businesses have adapted to modern technologies to streamline operations and increase productivity. However, as IT services continue to grow, businesses may require advice and assistance on how to incorporate new technologies and remain agile.

That’s where managed IT service providers (MSPs) come in. MSPs are able to deliver fast and efficient solutions that allow businesses to stay ahead of the curve and manage their complex IT structures.

Let’s face it, we’ve all contemplated whether our computer has a mind of its own sometimes – but MSPs will prove that it’s simply a case of expertise. Find out more about what MSPs do.

What is a managed IT service provider?

An MSP is a third-party company that remotely assumes responsibility and control over a business IT system. They administer assistance through scheduled maintenance, remote support, and centralised maintenance (where a single console holds all complex networks in one location).

Why are MSPs important?

You shouldn’t have to wait for your online system to malfunction before you call help. IT services have come a long way since the simple break and fix maintenance. MSPs now prescribe preventative maintenance and facilitate business technologies on a proactive basis.

MSPs are therefore important in ensuring that your business runs smoothly. They are more than support providers and can essentially be seen as an outsourced employee who makes sure your technology system outperforms competitor servers and remains protected against malware.

What do managed IT service providers do?

Facilitate business growth

MSPs encounter modern business technologies on a regular basis and can therefore work to tailor systems to meet your specific business needs. This may include inputting cloud computing services or extending your current resources.

In small companies, where employees usually have limited IT capabilities, an MSP can provide advice on how to get the most out of your current systems.

Alternatively, they can recommend a different system that may be a little more expensive but which is bound to offset costs through its higher levels of productivity.

What’s more, businesses don’t have to alter their growth by spending time and money on finding and hiring IT professionals. Staff can be reallocated to more important roles whilst an MSP focuses on aligning your IT systems with business objectives.

Help with technology installations

MSPs grant you unparalleled access to a broad range of operational business systems. They have ample experience in new software and hardware configurations and can help with the transition process.

Are you struggling to align your network with new IT installations? An MSP can enhance servers and ensure that a thorough connection is maintained between electronics and broadband.

Digital transformation initiatives are a usual undertaking of businesses who are trying to reinvigorate their capabilities, and MSPs have the correct resources (and more!) to allow businesses to track and learn about different technologies.

Protection services

If business software is exposed to viruses or phishing, this can have a considerable impact on all stages of production.

For this reason, MSPs can provide services in:

  • Anti-malware
  • Anti-spam
  • Anti-malware
  • Anti-phishing

Contracted MSPs will perform regular data backups to ensure that business files are always accessible.

Keep businesses agile

Everyone wants their business to be able to adapt and change, but sometimes your IT servers can halt progression. Whilst companies focus on their internal tasks and resources, MSPs can work on computer systems to keep them up-to-date.

MSPs are considerably useful for large businesses who may be looking to expand globally or into different time zones through 24/7 support that allows businesses to remain agile as they grow.

Are you looking for IT managed services in Alice Springs? Contact Red Centre Technology Partners, central Australia’s leading IT company. Call 08 8952 7400 or email info@rctp.com.au.