Smarter Office Equipment in Alice Springs

 

These days, everyone has a work desk and every desk has digital devices on it. At Red Centre Technology, our partnership with Leading Edge Computers, means that no one has to miss out on the right tool for the job—from tiny form factor PCs to rugged tablets for working out bush.

An exceptional range of products is available through Leading Edge and RCTP with the idea in mind to have all your devices doing what is expected of them and working well together. Consistent with the logic behind everything we do at RCTP, we take note of our customers’ expectations and manage their IT accordingly. We don’t want you grappling with issues from products that cannot be relied upon into the foreseeable future.

While we like to stay up-to-date with fast-moving technology, we are extremely cautious. We’re about reducing risks for our clients. We recommend only products and technologies shown to be reliable in real world conditions.

Knowing for certain which hardware and software will work best for you is too much to expect while you’re busy being experts in your own field. There’s just too many variables. You’ll save time, not to mention the possibility of making a costly mistake, by simply calling us at RCTP. We’ll be happy to help. We can decode all the gobbledegook and make sure you get the right technology for the job, whether it involves PCs, laptops, modems, printers, scanners, servers and UPS (Uninterruptible Power Supplies).

And when you’re ready to shop, it could not be easier, simply give us a call.

Our Office Products

Available directly through RCPT—are reliable, feature-laden products from the likes of:

  • APC
  • Canon
  • Cisco
  • Compaq
  • Computer Associates
  • D-Link
  • Epson
  • Hewlett-Packard
  • IBM
  • Intel
  • Kyocera
  • LaCie
  • Lexmark
  • Netgear
  • Oki
  • Panasonic
    • RAID Computer Systems
    • Sony
    • Symantec
    • Toshiba
    • Watchguard

    IT Support for Office Products

    Our track record for problem-solving, to be immodest for a moment, is responsible for our remarkable success over 2 decades. We make things work and we understand the critical role digital technology plays in your life.

    At Red Centre Technology Partners, we provide remote or onsite IT support, consulting, desktop support, maintenance and on-site services include:

     

    • Anti Spyware
    • Disaster Recovery
    • Email
    • Firewalls
    • Internet Services
    • LAN/WAN
    • OEM System
    • Programming
    • Remote Access
    • Spyware Removal
    • Virus Control
    • Wireless Systems

    Office Equipment FAQs

    SHOULD I OPT FOR A MONOCHROME OR COLOUR PRINTER?

    We believe the time for colour is here. Prices for colour printers have significantly reduced and both quality and printing speeds have greatly improved. With black and white printing options too, a colour printer gives you the flexibility that a monochrome printer doesn’t.

    HOW MUCH DOES IT COST TO REPAIR OR REPLACE MY OFFICE EQUIPMENT?

    Most office equipment has maintenance schedules and guarantees – especially since certain components have differing lifespans. We recommend that you carry out the maintenance checks on schedule to avoid having to pay for full equipment replacements. The cost will be lower if you repair components as time passes. This is because if one component remains damaged, it will damage the other parts, which will cause more long-term harm.

    DO YOU ASSEMBLE OFFICE EQUIPMENT?

    While we offer a delivery service, all our office equipment comes with instruction booklets for you to follow, so we don’t assemble office equipment for you. All our A3 Multi-Functional devices, though, get assembled and installed.  Should you have any questions or require assistance, don’t hesitate to get in touch with us.

    WHAT IS THE WARRANTY AND REPAIR PROCESS FOR YOUR OFFICE EQUIPMENT?

    Warranties and repair processes depend on the specific product and issue. If you encounter any problems with your equipment, contact our customer support team for tailored assistance. We will then assess the issue and determine the best course of action, which may include repairs, replacements or refunds—if the product is still under warranty. In any case, our team will work with you to ensure that your repair process is as smooth and stress-free as possible.

    HOW CAN I REQUEST A QUOTE FOR OFFICE EQUIPMENT FROM RCTP?

    You can request a quote for office equipment by filling out the contact form at the bottom of this page or by calling us directly. We’ll provide you with a personalised quote based on your specific needs. If you’re unsure of what exactly you need, our experienced team can also help to identify the right solution for your business.

    For any other queries or concerns, feel free to get in touch with us today! We look forward to helping you find the best IT solutions for your organisation.

    DOES RCTP OFFER INSTALLATION AND MAINTENANCE SERVICES FOR OFFICE EQUIPMENT?

    Yes, we offer installation and maintenance services for all our office equipment. We can also provide ongoing support and maintenance to ensure that your equipment continues to perform at its best. Our experienced team will work with you to ensure that your IT solutions are up-to-date and optimised for maximum efficiency and productivity. So, contact us today to find out more about our installation and maintenance services!

    CAN RCTP HELP MY BUSINESS UPGRADE OR REPLACE EXISTING OFFICE EQUIPMENT?

    Yes, RCTP can assist with upgrading or replacing existing office equipment. We’ll provide advice on the best solutions for your business and help you select new equipment that meets your needs and budget. We can also assist with the installation and configuration of your new equipment. Get in touch with us today if you’re looking to upgrade or replace your office equipment. We’re here to help every step of the way.