IT Support

IT Support

Remote Assistance

Onsite at your premises

In Store

Remote Assistance

Need Remote assistance Now?

We can assist you remotely – getting you back on track quickly and efficiently.

And call us on 08 8952 7400.

How to Get Started

1. Click on the ‘Request IT Assistance’ button above.

2. The TeamViewer application automatically will download.

3. Once downloaded – run the application, and accept the terms and conditions.

4. The application will ask for your name and a description of your issue.

5. Give us a call on 08 8952 7400, and we’ll take care of the rest.

Onsite at your premises

Is the Internet down? PC crashed? Printing issues? Things just not working?

Red Centre Technology Partners provides boots on the ground support to get your business back up and running.

In Store

Notebook running slow?
Desktop Crashed?

On a daily basis; we diagnose and fix Hardware and Software issues, bring machines back to life, recover data and upgrade hardware to keep our clients up to date within budget.

If you need help with:

  • Hardware Failure
  • Software not working properly

Then bring your machine in for a fixed that has a capped labor cost:

  • A quick fix – $95
  • Capped price labor – $295

IT Assistance FAQs

Do I need to be physically present to get IT assistance?

No! With programs like Quick Assist and Team Viewer, we can remotely access your computer. We can also come visit you on site to assist you with your IT needs.

Can you diagnose my laptops issue?

Yes! We have a variety tools to assist with hardware and software issues.

I must work from home, can you help me?

Yes! We can help guide you to the correct tools such as a laptop setup, software installation, and phone software to make your transition to Work from Home easier.

We also have a variety of computer equipment and accessories to assist with making your Work from Home transition as smooth as possible.

Let's work together

In family, at work, or in relationships of any kind, working together makes everything easier. This is especially true in business settings.

When your business and RCTP come together to tackle the big or small tasks, the results will be beneficial for your business and well worth the investment.