Business phone systems are an essential part of any office, but they have changed dramatically in recent years.
In the past, business phone systems were complex and costly. They required a lot of time to set up and maintain and it was difficult for small businesses to get started with VoIP (Voice over IP).
The good news is that there are many options out there for small businesses looking to upgrade their communications systems. You just have to wade through the jargon and marketing hype to find a business phone system that will work best for your needs.
We’ve created this guide so you can quickly learn about all the different types of business phone systems on the market today, as well as the features each type offers.
PBX on-premise business phone systems
With an on-premise business phone system, you have complete control over your communication infrastructure and can quickly make changes without relying on a third party. You also get more features than with hosted systems at a lower cost.
On-premise solutions provide businesses with the most flexibility and scalability because they don’t require additional hardware or software licenses when new users join or existing users leave the organization. This makes them ideal for growing companies and those who want to add employees to different locations worldwide.
An on-premise solution provides businesses with greater security since it doesn’t rely on external servers and networks which may be vulnerable to hackers or other threats like natural disasters or power outages.
If you are hesitating which phone system to install, on-premise or cloud-based, then this blog is for you: Is an on-premise or cloud-based phone system is better for my small business?
VoIP PBX phone systems
While on-premise systems are powerful, scalable and offer plenty of features, there are numerous costs involved with hosting all of the equipment at your business. Not every company has the money or the space to host a phone system, which is where VoIP systems come in.
A VoIP phone system is an affordable alternative that offers the same features as a traditional system but without the hassle of managing it.
With VoIP for small offices, you can make unlimited calls at low prices by using your existing internet connection instead of paying for dedicated lines. This will allow you to save money on installation, maintenance and equipment costs while still having all the features you need from a business phone system.
When done right, VoIP can help your business save thousands of dollars each year on call costs and improve your customer service by making it easier for customers to reach you. The only significant drawback is that your phone service is reliant on your internet connection, and you won’t be able to make or receive calls if it goes down.
VoIP phone device hosted systems
Hosted VoIP systems are the most modern way to make calls from anywhere at any time without paying for an expensive box or worrying about maintaining your lines. This phone service uses digital technology to connect people through the cloud instead of wires, so it’s much cheaper than a regular landline while still being easy to use on mobile devices like smartphones and tablets. Plus, hosted VoIP services don’t require long-term contracts or installation fees.
There are no limits on how many extensions you can have (unlike traditional PBX), which means you can add more employees without adding hardware costs associated with each new line/extension added to your system.
Interested in learning more about phone systems? Head on to our previous blog on Why business phone systems are a must in today’s modern marketplace.